Frequently Asked Questions

We look forward to you joining us this fall.  If you cannot find the answer to your questions below, please do not hesitate to contact us at lawadmissions@udmercy.edu or 313.596.0264.
  •  

    Orientation

    When is Orientation?

    Orientation is scheduled for the week of August 19.  Additional details will be provided as they become available.

    Do I have to attend Orientation?
    Yes, orientation is mandatory and attendance is taken.

  •  

    Financial Aid/Tuition Payments

    Are there directions somewhere for accepting my award, setting up direct deposit, and other Financial Aid matters?
     
    The My Portal E-guide has directions on accepting your award, completing entrance counseling and master promissory notes, setting up direct deposit, obtaining proof of enrollment, making payments online, obtaining your federal PIN, viewing your account balance, and borrowing private loans.

    I received an email saying that my Financial Aid application is incomplete because I am missing "Terms and Conditions." What is this and how do I take care of it?

    The "Terms and Conditions" request goes on every student's file automatically when we receive a FAFSA to ensure that no one forgets to request the Terms and Conditions statement when your award is processed. You will be able to accept the Terms and Conditions once you have a financial aid award. It will be the third tab on the award screen.

    I went online and completed my Promissory Note(s) and/or Entrance Interview, but My Portal is still not showing that these documents have been received. Do I need to do these again?

    Probably not. The Federal Direct Loan Program will start transmitting 2018-19 documents to us on or after July 1. We expect to receive and post the bulk of the documents by July 15. If your My Portal account shows that those items are still missing after July 15, please contact the Financial Aid Office.

    When I went online to do my Promissory Note(s) and/or Exit Interview, I couldn't find the University of Detroit Mercy Law School on the schools list, just University of Detroit Mercy. Is that the one I should use?

    Yes. We process loans as one school, so the University of Detroit Mercy option is good for students on all campuses.

    When will I receive my financial aid refund?

    First-year students whose files are complete and whose credit has been approved (if receiving a Graduate PLUS loan) will begin receiving refunds sometime during orientation week or the first week of classes. Thus, students should be prepared to purchase books and have living expenses for at least those first two weeks of their law school experience.

    Students who change their enrollment or living status or who are receiving outside aid are reminded that they need to notify a Financial Aid staff member so that any necessary revisions may be made in a timely manner. Failure to notify the Financial Aid Office of changes may result in delays in refunds and/or changes in the refund amount.

    When is tuition due?

    Tuition is due by the first day of classes.

    How do I make a tuition payment?

    Students may make a payment on My Portal from a checking or savings account, as long as the bank is located in the US. Students may also make a payment on My Portal using a Visa, Mastercard, Discover, or American Express credit or debit card, but there is a 2.75% convenience fee to do so.

    Students with accounts at foreign banks may pay by paper check or money order (preferably in US funds) made payable to the University of Detroit Mercy. Checks and money orders not payable in US funds will have amounts adjusted according to the exchange rate in effect at the time of receipt by the University's bank. Checks and money orders should include the student's ID number and may be mailed to the Student Accounting Office, University of Detroit Mercy, 4001 W McNichols, Detroit, MI 48221, or brought into the Law School Student Service Center. The Law School Student Service Center does not accept cash; cash payments may be made in person only at the Student Accounting Office at the McNichols campus. The Student Accounting Office may also arrange to accept an electronic funds transfer from a student's or parent's bank account. Students may contact the Student Accounting Office at 313-993-1420 for more information about payments.

    Does Detroit Mercy have a payment plan?

    Yes. The University of Detroit Mercy uses Tuition Management Systems (TMS) to make monthly payment arrangements for students. There is a $60 fee (subject to change by TMS) for a full-year payment plan or a $44 per term fee for semester payment plans. The full-year payment plan usually begins in August and ends in May, allowing for ten monthly payments of the amount financed. There is no interest charged on the TMS plan.

    Students may learn about the TMS plan by visiting their website or by calling 1-800-722-4867. While TMS accepts credit cards, there is a convenience fee to do so. We therefore recommend making the payments by check or money order.

    More information about the TMS plan will be forwarded to students over the summer.

  •  

    Registration/Student Schedules/Books

    How do I register for my 1L classes? What courses will I be taking?

    After Detroit Mercy Law receives your final official transcript, we will register you for your first-year courses.  Once we register you for your courses, your class schedule will be available in August in Titan Pass under My Portal. 

    Once I've been registered, how do I view my schedule in My Portal?

    To view your schedule, log in to Titan Pass.  Then click My Portal Self-Service > Student > Registration > Student Detail Schedule > Select Term: Fall 2019.

    When and how do I buy my books?

    You may check the status of your book lists using Detroit Mercy Law's Barnes and Noble Bookstore's website. Please note that you will need your course schedule, which is available in My Portal. Many professors also post their book lists in My Portal.

  •  

    Official Transcript

    Your offer of admission is contingent on receipt of your final official undergraduate degree transcript.  The American Bar Association (ABA) requires that all accredited law schools receive an official transcript from a first-year student’s undergraduate degree-granting institution before that student begins classes.  The transcript included in your Credential Assembly Service Report does not fulfill this ABA requirement

    Please have your undergraduate degree-granting institution send an official transcript that includes the date your degree was granted to both the Detroit Mercy Law Admissions Office and the Law School Admission Council (LSAC) by August 1, 2019.  After Detroit Mercy Law receives your final official transcript, we will register you for your first-year courses.

  •  

    Titan Pass IT Support

    The help desk is available to assist you with Titan Pass and Titan Email IT-related questions at 313.993.1500 or helpdesk@udmercy.edu.  Information is also available on their website.

    Self-Service Password Reset Feature

    If you forgot your My Portal password, click on the “Forget Password?” link just below the “Login” button. You will be prompted to answer your security questions.  Watch a video demonstration on using the password reset feature. 

    If you forgot your Email (Office 365) password, click on the “Can’t access your account?” link just below the “Sign in” button.  You will be prompted to reset your password using your alternate email, phone, or security questions. 

    Still Unable to Login?  A password reset is required

    If you do not remember your password and are unable to use the password reset feature, the ITS Help Desk will need one of the following to verify your identity:

      1. A government issued photo ID may be shown to the ITS Help Desk staff on the second floor of the Fisher building on the McNichols campus. 
      2. A selfie including a government-issued photo ID and a piece of paper stating today’s date may be emailed to helpdesk@hd.udmercy.edu.  The photo must clearly show your face, your name and picture on your ID, and the piece of paper with today’s date.
      3. A government issued photo ID may be shown over a Skype video call with the Help Desk.  To contact the Help Desk, search the Skype Directory for helpdesk@udmercy.edu.

    Additional Information

    • Passwords cannot be reset on behalf of another person. 
    • For security purposes, University password policies require passwords to be changed every 90 days. 
    • For more information on Detroit Mercy accounts and login information, please visit:www.udmercy.edu/about/its/access/accounts

     Password Sharing Reminder

    Passwords are an essential component of securing your online presence.  As a reminder, ITS nor anyone at the University will request your password.  If anyone does, please respectfully decline to share your password.

    ITS

    Visit the ITS Website at:  www.udmercy.edu/about/its/

    Create a Help Desk Ticket, Explore the Knowledge Base, and Access Downloadable Software at: hd.udmercy.edu

  •  

    Housing

    What housing options are available?

    Housing information is available here

  •  

    Parking

    Where do I park as a 1L?

    First year parking is at Christ Church. Entering students begin to utilize this lot during Orientation. Directions to Christ Church can be found here.

    What is the cost to park?

    The parking fee is $400 for the academic year (Fall, Spring, and Summer) and will be billed to your student account.

    How do I pre-register for parking?

    Please complete the parking request form at http://udml.net/parking/.  Permits can be picked up during Jump Start or Orientation.  Please bring the actual registration of the car you register for parking to pick up your permit.

  •  

    Miscellaneous

    How do I obtain a locker?

    The Student Bar Association (SBA) coordinates all locker assignments. During the first few weeks of school, they will send email announcements on how to reserve your locker. The price for a locker rental is TBD for the upcoming academic year (Fall, Spring, and Summer) and students must provide their own locks. For your reference, the fee for the 2018-19 academic year was $25.

    Are there any fitness facilities I may use?

    As a University of Detroit Mercy student, you have access to the Student Fitness Center on the McNichols Campus. Fall and winter intramural sports are also available.

    What health insurance options are available?

    The University of Detroit Mercy strongly recommends that each student have health insurance. For this reason, student health insurance plans are available through AETNA.